Return Policy

You have the right to cancel, and return any item that has been purchased from Simply Aeron LLP within 14 working days from the day after delivery, but it is your responsibility to ensure that any package which has been arranged to be returned to us arrives safely, and that reasonable care is used in the period prior to returning.

If you have purchased an item and it is yet to be arranged for delivery, then we would issue a full refund within 3 working days via the original payment method that was used.

If you have purchased an item and it has been arranged for delivery but is still in our possession, then we would have enough time cancel any deliveries arranged with Royal Mail or Parcel Force. We would then issue a full refund within 3 working days via the original payment method that was used.

If you have purchased an item and it has already been posted or delivered, then the original postage cost cannot be refunded, plus you would be liable to cover the return postage costs. However, we can arrange the collection and return delivery for you, and then deduct the cost from your refund accordingly if required.

Any items that have been arranged to be returned to us will be subject to rigorous checks. If an item arrives, and it is not in satisfactory condition, then you would be liable for the cost of correcting any damage caused.

Please note that we do not profit from our return policy. We only claim for the original postage costs, plus the return postage costs should you prefer us to arrange the collection and return of any item purchased from us.

 

All of our fully refurbished chairs include a 180 day warranty on moving parts (extended warranty options are also available).

All of our used/reconditioned parts include a 90 day warranty on moving parts.

All of our new parts include a 180 day warranty on moving parts.

All of the warranty options that we provide to our customers, all exclude personal breakages, cosmetic marks/damages.

Arm Angle Arm Height (Wheeled) Arm Height (Levered) Tilt Limiter Front Tilt Seat Height Tilt Tension Lumbar Support PostureFit

Company Registration: OC375235
Registered Office: 3rd Floor, 207 Regent Street, London, W1B 3HH
VAT Registration: GB160213654
The terms Aeron™, Mirra™, Pellicle™, and PostureFit™ are registered trademarks of Herman Miller, Inc.
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